REPAIRS · PREVENTIVE CARE
PLANNED MAINTENANCE
Limit breakdowns, protect uptime, and stay ahead of costly repairs with our comprehensive forklift planned maintenance (PM) programs — built around OEM recommendations, equipment usage, and real-world service data.
STOP FIGHTING FIRES
START PROTECTING YOUR UPTIME.
If you're reacting to unexpected forklift failures, chasing down service vendors, or holding your breath during each inspection, you're not alone. When warehouse and operations managers get stuck in a cycle of reactive maintenance, it costs them time, money, and trust with leadership.
Planned Maintenance (PM) is how you break that cycle. Our proactive PM program — led by expert technicians — catches problems before they shut you down, so you can stay focused on your operation instead of on equipment issues.
MAINTAIN WARRANTY STATUS
Keep your factory warranties valid with regular maintenance performed by certified technicians.
LIMIT MAJOR REPAIRS
Address minor issues before they develop into costly major repairs, saving you significant maintenance costs.
MINIMIZE DOWNTIME
Stay ahead of failures and reduce unexpected breakdowns and disruptions to your operation.
BENEFITS OF PLANNED MAINTENANCE
WHY A PM PROGRAM PAYS OFF
Every PM visit includes detailed inspections, lubrication, and a recommended list of any repairs or component replacements to keep your fleet compliant, safe, and ready to perform.
REDUCE DOWNTIME
Catch issues before they turn into breakdowns. Planned maintenance limits unexpected failures that interrupt your operation and slow down throughput.
PROTECT FACTORY WARRANTIES
Most OEMs require routine service on a set schedule to keep warranties valid. We follow OEM guidelines and document every visit so you stay in compliance.
LOWER REPAIR COSTS
Routine service extends equipment life and reduces the risk of expensive emergency repairs or rush orders on replacement parts.
IMPROVE SAFETY & COMPLIANCE
Avoid OSHA violations and unsafe conditions with regular inspections — brakes, hydraulics, steering, and lights all checked.
MAXIMIZE LIFESPAN
Well-maintained equipment stays in your fleet longer, works better, and delivers more ROI across its lifecycle.
BUDGET PREDICTABILITY
With fewer surprises, your equipment maintenance becomes a controlled operating expense — not an unpredictable emergency.
WHAT'S INCLUDED
INSIDE A PLANNED MAINTENANCE VISIT
Every PM visit is structured, logged, and executed by your assigned technician, so nothing gets missed and you know exactly what was done. Here's what we cover in a typical visit.
Electric pallet jacks, reach trucks, and order pickers serviced too — every make and model.
PM SERVICE PLANS
CHOOSE YOUR PM PLAN
Four levels of planned maintenance — Startup for dependable basic upkeep, Growth for scheduled service with fewer surprises, Scale for multi-unit operations, and Enterprise VIP for fleets that can't afford downtime.
Service frequency depends on how hard your equipment works — OEM intervals adjusted for your actual usage hours, shifts, and operating conditions.
STARTUP
ENTRY TIER
BEST FORCustomers with one or two forklifts who want dependable basic maintenance.
per PM
per PM
INCLUDES
- Oil change with filter on propane units
- Fluid inspections and top-offs
- Cleaning of accessible components
- Full safety inspection checklist
- Written technician report
- Recommended repairs quoted separately
This is your standard pay-as-you-go PM. No commitment required.
REQUEST THIS PLANGROWTH
MID TIER
BEST FORCustomers who want scheduled service and fewer surprise repairs.
per PM
per PM
INCLUDES EVERYTHING IN STARTUP, PLUS
- Chassis, mast, and lift-chain lubrication
- Chain, roller, hose, and hydraulic-fitting inspection
- Brake, steering, tire, fork, horn, light, alarm, and seat-belt checks
- Battery terminal, cable, water-level, and charger-connection inspection on electric units
- Operational test of lift, tilt, travel, hydraulics, and parking brake
- Photo documentation and service notes
Requires a scheduled PM plan — quarterly for propane or semiannual for electric.
REQUEST THIS PLANSCALE
HIGH TIER
BEST FORWarehouses, yards, and distribution operations running several forklifts.
per PM
per PM
INCLUDES EVERYTHING IN GROWTH, PLUS
- Priority scheduling within two business days
- Air-filter inspection and cleaning
- Cooling-area cleaning on propane units
- Fuel-system and regulator-hose inspection on propane units
- Hydraulic-filter inspection
- Battery load/voltage check on electric units
- 10% discount on repair labor and parts booked during the PM visit
- Annual fleet maintenance summary
ENTERPRISE VIP
CUSTOM PLAN
BEST FORLarger fleets, multi-shift warehouses, and customers who cannot afford downtime.
Custom monthly or quarterly pricing
Quoted based on fleet size, equipment type, operating hours, location, and desired response time.
INCLUDES EVERYTHING IN SCALE, PLUS
- Dedicated account contact
- Scheduled PM calendar for the full fleet
- Priority emergency-response scheduling
- Quarterly or semiannual fleet review
- Repair recommendations ranked by urgency and safety risk
- Optional discounted labor rate on approved repairs
- Optional parts allowance or preapproved repair limit
- Service history and PM records for each unit
Pricing shown is for standard PM service in Southern California. Multi-unit and fleet pricing available — ask about volume rates.
SERVICE INTERVALS
HOW OFTEN YOUR EQUIPMENT NEEDS SERVICE
These are typical hour-based guidelines. Your actual schedule is set by OEM recommendations adjusted for how hard your equipment runs.
DAILY / PRE-SHIFT
Check oil, coolant, hydraulic fluid, LP leaks, tires, forks, chains, horn, lights, brakes, and leaks. OSHA requires trucks to be examined before being placed in service.
EVERY 200–250 HOURS
Change engine oil and oil filter; inspect or replace air and fuel filters; grease chassis, mast, and lift chains; check brakes, belts, hoses, and fluid levels.
EVERY 250–300 HOURS
Full PM and tune-up: engine idle and ignition timing, spark plugs, cap, and rotor on gas-LP units, brake inspection, hydraulic and mast inspection, chain lubrication and tension, and filter service.
EVERY 500–600 HOURS
Deeper service: inspect lift and tilt cylinders, carriage rollers, mast operation, hydraulic pump and filter, radiator, transmission and differential condition, and clutch and chassis adjustments.
EVERY 1,000–2,000 HOURS OR ANNUALLY
Major service: replace hydraulic, transmission, differential, and brake fluids as specified; cooling-system service; hydraulic pressure test; compression and fuel-system checks on IC trucks.
Intervals vary by make, model, fuel type, and duty cycle. We set your exact schedule when you enroll.
READY TO PROTECT YOUR UPTIME?
Enroll your fleet in a planned maintenance program and stop fighting fires. Our team responds within 1 business hour.